Abdullah Erat Appointed as New Service Manager at Rør System
Rør System strengthens its service department with the appointment of Abdullah Erat as its new Service Manager. With 13 years of experience as a project manager, engineer, and inspector in the industry, he is ready to raise the capacity and quality of the company's service offering.
A strategic strengthening of the service function
Rør System has appointed Abdullah Erat as its new Service Manager. The appointment is part of a deliberate investment in strengthening the capacity and quality of the company's service department — an area the company sees as increasingly important in meeting customers who expect fast, professional, and reliable follow-up throughout the lifetime of their installations.
Abdullah takes over responsibility for a growing service department, and he brings with him professional expertise and practical experience that is well suited to the ambition level Rør System sets for its service commitments.
13 years in the industry — from engineer to manager
Abdullah Erat comes to Rør System with 13 years of versatile experience in the plumbing industry and technical infrastructure. Throughout his career he has held roles as engineer, project manager, and inspector — a combination that gives him a holistic picture of what it takes to deliver good service from planning through execution.
As an engineer, Abdullah has built solid technical understanding of how installations and systems are structured and function. As a project manager, he has experience coordinating resources, managing progress, and ensuring delivery on time and within budget. And as an inspector, he has developed a sharp eye for quality and compliance with requirements and standards.
This threefold background makes him well equipped to lead a service department where days often bring unexpected situations, close customer contact, and demands for fast and precise problem-solving.
What does this mean for Rør System's customers?
The service department is a critical point of contact between Rør System and its customers during the phase when installations are already in operation. This is where warranty work, inspections, troubleshooting, and maintenance are handled — and where customer relationships are maintained and strengthened over time.
With Abdullah at the helm, Rør System will work systematically to shorten response times, increase predictability in service assignments, and strengthen the professional quality of execution. The goal is for customers to experience a service department that not only solves the problem, but communicates clearly, acts quickly, and delivers with the same professional standard that characterises the rest of the company's operations.
An investment — not just a hire
The recruitment of Abdullah Erat is not just a single hire — it is an expression of a broader strategic priority at Rør System. The company has over time built a strong position in engineering, installation, and specialised pipe systems. The next chapter is about building equally strongly around what happens after the project is completed.
Service and maintenance of technical installations is a discipline that requires continuous competence development, good routines, and leaders who understand both the technical and the relational side. An installation is not delivered once it is put into operation — a new chapter begins that requires just as much attention as the construction phase itself. Rør System takes that responsibility seriously.
Abdullah Erat brings precisely the combination of professional depth, practical experience, and leadership competence needed to take the service function to the next level — and Rør System is ready to do it.
Welcome aboard
From the entire Rør System team: Welcome aboard, Abdullah. We are proud to have you on the team, and look forward to what we will build together.